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Candy Cloud Sweets • Contact

Contact Candy Cloud Sweets

Order help, ingredients, allergens, delivery or custom enquiries — choose the cleanest route below.

Order Support Allergen-Aware Business Enquiries UK Delivery
For allergy questions, include the allergen, mix name, and your order number if relevant.
Open Contact Form Email Us Directly Ingredients & Allergens

Fast routes

Choose the cleanest lane

Use the option closest to your issue.

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Order support

Dispatch, address changes or delivery issues.
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Allergens / ingredients

Tell us the allergen and the exact mix.
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Corporate / events

Bulk bags, gifting, weddings and event requests.
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Influencer / PR

Samples, collabs and brand enquiries.
24–48 hour reply aim Include order number Batch-aware guidance

Before you send

Keep it clean

Allergy questions

Send the allergen, exact mix, and whether it’s strict.

Order issues

Send your order number, full name, and what needs fixing.

Business / events

Send your date, quantity, postcode and preferred format.

Quick answers

The essentials before you message.

Do you do vegetarian or gelatine-free requests?
Often yes, depending on stock. If it’s strict, ask before ordering.
I have an allergy — what should I do?
Message us before ordering with the allergen and the mix you want. Shared handling can occur.
Can I change my delivery address after ordering?
If it hasn’t been dispatched yet, we’ll try our best. Send the new address straight away.
Do you ship outside the UK?
We’re focused on UK deliveries right now. Corporate or bulk requests can still be discussed.

Send us a message

Smooth form. Clean send. Direct to your inbox.

Contact form

Use this for order support, ingredients, delivery issues, corporate enquiries or PR.

Important: Ingredients and allergen warnings can vary by supplier batch. If you have a severe allergy or strict dietary requirement, contact us before ordering.